![]() ![]() We have switched to packaging that is either fully made from, or partially made from, recycled materials, which is helping to reduce our impact, and carbon footprint, on the environment. Where possible we reuse boxes and packaging materials that we receive from suppliers. Metallic texture cd plus#We also send out a weekly e-newsletter detailing any offers we have on, plus lots of product and other news.Īt Railwayscenics we are doing everything that we can to help protect the environment and the damage that we do to it. Metallic texture cd update#We like to keep you informed during, and after, the sales process by regularly sending order update emails. We pride ourselves on our reputation for high quality customer service and we are always happy to provide support to our customers who need assistance with choosing products or require after sales help. Railwayscenics is a family run business, and since 2008 has built an enviable reputation for providing a first class service, and a range of affordable high quality products used by many hobbyists and modellers. So why should you buy from Railwayscenics? At no time do we ever provide your account contact or payment information to any third-party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.įull details of our privacy policy can be found on our Privacy Policy page. ![]() We respect your privacy and appreciate your business. Ideally once we have answered your query, we destroy or delete any information you give us. This is to comply with UK government tax rules and regulations.Īny information you give us when making an enquiry about our products or services is only kept as long as we need it. The information that we are given when you place an order is usually kept for 6 years from the end of the financial year that you placed the order. The same information helps us personalise, and continually improve, your shopping experience at Railwayscenics. Metallic texture cd registration#During the registration and checkout process we ask for the minimum of information from you which helps us offer the best service and delivery of our products to you. Railwayscenics are committed to safeguarding the privacy of our website visitors. If there is any, tracking information will also be included.įull UK shipping terms can be found on our UK shipping page and International shipping terms can be found at our International shipping page. Once your items have been posted we will send a confirmation email to your registered email address. Signatures will be required on some delivery options but this is mentioned in the checkout system. We offer a wide range of delivery options from Royal Mail, and a Courier. Postage and packaging costs start from as little as £ 2.35, and then increase dependent on the weight as set by Royal Mail. We believe that this is the fairest way to calculate postage and packaging costs. Therefore as you add or remove products from your basket, the delivery charge and the delivery methods available will automatically update. We do not post items out on weekends.Īll of our shipping costs are calculated dynamically based on your basket content weight. ![]() Working days are Monday, Tuesday, Wednesday, Thursday and Friday. In any event all orders will be posted within 5 working days. If this is not possible then items will be posted the following working day. Where possible all orders placed by 09-00am on a working day, will be packed and posted that same day. Unfortunately we cannot advise how much these charges will be. Please be aware that there may be import duties/taxes on orders you receive if you are ordering from outside of the UK. ![]()
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